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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 environment.
The network includes:
-An Enterprise Edition Front End Pool with two Front End Servers,
-A mediation server that is collocated on the Front End Server, and
-A media gateway with 4 Tl trunks for public switched telephone network (PSTN) connectivity.
Users report intermittent outbound PSTN call failures. There are no issues with inbound PSTN
calls. You view the event log information as shown in the exhibit. (Click the Exhibit button.)

You need to find out why outbound calls are failing.
Which two event IDs should you investigate? (Each correct answer presents a complete solution. Choose two.)

A) 46027
B) 44009
C) 46009
D) 46026

2. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers:
-Audio: DSCP port 46 and port range: 57000:59152
-Video: DSCP port 34 and port range: 60501:65535
You need to create a QoS for Application Sharing. What should you do?

A) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.
B) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.
C) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.
D) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.

3. You support a customer whose company network includes Microsoft Lync Server 2013 with web conferencing deployed at a main site named Washington and a branch site named Redmond. All users have Lync 2013 and Microsoft Outlook 2013 installed. UserA and UserB are both Lync- enabled users at your customer's main site. UserA has the Global conferencing policy and the Washington meeting configuration assigned to his account. UserB has the Redmond conferencing policy and the Global meeting configuration assigned to his account. In online meetings that UserA schedules, users can collaborate using videoconferencing. In online meetings scheduled by UserB, videoconferencing is not available. You need to determine
why videoconferencing is unavailable in UserB's meetings.
Which cmdlet should you run from the Lync Server Management Shell?

A) Get-CSConferencingPolicy -Identity Redmond
B) Get-CSConferencingPolicy -Identity Global
C) Get-CSMeetingConfiguration -Identity Redmond
D) Get-CSMeetingConfiguration -Identity Global

4. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers. You execute the Get-CSDatabaseMirrorState cmdlet. You discover the disconnected state of SQL mirror databases as well as network connection errors pointed to the inaccessible SQL mirror server. You need to bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the Lync 2013 Management Shell, run the Enable-CSComputer cmdlet.
B) Reissue the internal Lync certificate to include the fully qualified domain name (FQDN) of the mirror Back End Server.
C) From the mirror Back End Server, modify the inbound rule on the firewall.
D) From the Front End Server, modify the inbound rule on the firewall.

5. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
-Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
-Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

Solutions: