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CA 270-551 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Monitoring and Troubleshooting | 25% | - Performance tuning and optimization - System health and performance monitoring - Backup, recovery and upgrade procedures - Log analysis and issue resolution |
| Topic 2: Customization and Integration | 20% | - Integration with other CA/third-party tools - User roles, permissions, and security - Data model and form customization - Business rules and notifications |
| Topic 3: Core Service Management Configuration | 30% | - Change and release management configuration - Service Level Agreement (SLA) definition - Workflow customization and automation - Incident and problem management setup |
| Topic 4: Architecture and Deployment | 25% | - Database setup and optimization - System architecture overview - Server installation and configuration - Distributed deployment and replication |
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